
JBL Quantum Support
The sound comes out of the headset just fine so it is definitely connected. Search the community and support articles Windows Windows 10 Search Community member. In control panel, when i open "Sound", i see every device even ones that are disabled or not connected , and this mic is not listed there. If anyone could give some valuable information on this, I'd be really grateful. I was able to use the microphone in a game, but none of my other applications detected any active microphone as being plugged in. Headset microphone not detected : When I have my headset plugged in I want to use my headset microphone however my laptop always uses the built-in microphone instead. My laptop has Windows 11, and my PC has Windows Headset Microphone not detected. Start chat.